MyAccount gives you access to all your Acanac services and accounts online, and is accessible from your computer, tablet or smartphone:
Update your account profile, contact information and password
View your current bill and billing history
View record of service changes
Make a payment
Update your preauthorized payment details
Update address for Home Phone 911 service
To register for MyAccount follow these easy steps:
You will receive a welcome email within 24 hours (verify junk mail), sent to the email address associated with your account.
Click the secure link in your welcome email to proceed with the registration. This will take you to the registration form as seen below.
Enter the email used to place the order as prompted by the page.
Enter the order number beginning with the letter W, provided in the payment confirmation email received on the day of the order.
Type your new password as prompted by the page and re-confirm the chosen password in the following field. Then click ‘Continue’.
Review the ‘Terms & Conditions’, enter your first and last name and click ‘Confirm’ to agree and complete your registration.
Don’t have your order number? Did not receive or cannot find your welcome email?
Please contact us via one of the contact methods listed at the contact us page.
You will receive a welcome email within 24 hours (verify junk mail), sent to the email address associated with your account.
Click the secure link in your welcome email to proceed with the registration. This will take you to the registration form as seen below.
Enter your first and last name.
Enter the email address and phone number used to place your order.
Select the method of payment used to identify your account and enter the last 4 digits of the payment information.
Select the shape matching the one identified in the text instructions.
Click on Submit
