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You can now access our new Acanac Wi-Fi Self-Help app RouteThis Helps! It helps you diagnose and optimize your home Wi-Fi.
We recommend you use the Wi-Fi Self-Help app RouteThis Helps if you experience issues such as:
To get started download the free RouteThis Helps app onto your smartphone or tablet from Apple App Store or Google Play
The RouteThis Helps app scans your network and if it detects an issue will suggest ways to improve your Wi-Fi with easy step-by-step instructions.
The app also generates a unique KEY for each scanning session. This identifier will allow our technical support to also see the results if you call us for help.